1. General Website Usage
1.1. By accessing or using the Soca Nut website, users agree to abide by these Terms and Conditions.
1.2. Users may upload content (photos, videos, etc.) after creating an account and providing necessary personal information.
1.3. There are no age restrictions for using the website. However, users uploading content must adhere to content guidelines (see Section 4).
2. Content Ownership and Usage
2.1. By uploading content, users grant Soca Nut exclusive rights to use, modify, distribute, and display the content for promotional and marketing purposes.
2.2. Users can submit a request to Soca Nut to have their content removed. Soca Nut reserves the right to review and process these requests within 30 days.
2.3. Users will be credited by their name or username when their content is redistributed by Soca Nut.
2.4. Users are prohibited from uploading offensive content or content that violates copyright laws or the laws of their country.
3. Shipping
3.1. Soca Nut offers global shipping. Delivery times vary based on location and service level, ranging from 3 to 20 business days.
3.2. Users are responsible for all customs duties, taxes, or import fees associated with international shipments.
4. Design Ownership
4.1. All designs featured on Soca Nut products are the exclusive property of Soca Nut.
4.2. Users are not permitted to modify or resell products without prior approval. Interested parties can apply to become authorized retailers by submitting a formal request.
5. Returns, Refunds, and Exchanges
5.1. Claims for misprinted, damaged, or defective items must be submitted within 30 days of receipt. Lost package claims must be submitted within 30 days of the estimated delivery date.
5.2. Soca Nut will not cover the return shipping costs. User would be responsible for the cost of the return upon approved claims following a thorough investigation.
5.3. For unclaimed shipments or insufficient addresses, users will bear the reshipment costs.
5.4. Personalized or sealed goods (e.g., face masks) cannot be returned due to health and hygiene regulations.
6. Liability
6.1. Soca Nut is not responsible for delays caused by external factors such as customs or shipping carrier issues.
6.2. Users agree to use the website and services at their own risk.
7. Jurisdiction
(Please confirm the legal jurisdiction—e.g., Ontario, Canada—to finalize this section.)